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IMPORTANT - Internet & Phone Outage. Monday Jan 13th
It appears we have suffered possible storm damage which has taken out both telephone and internet.
All orders placed during the break are being processed and dispatched over the next day or two.
We hope to have both telephone and internet restored sometime today.
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Wilcom Installation Instructions

How to set up Wilcom on your computer

Thank you for purchasing Wilcom from Embroidery Source. Follow the instructions below to get started with your Wilcom installation.

1. Go To: https://wilcom.com/embroiderystudio/download

2. Download EmbroideryStudio 2025 HL - Dongle Version.
(Any other version will not work.)

3. When the download has finished. Unzip / Extract the folder by right clicking and selecting Extract All… (This can take 5 minutes)

4. When this is finished, open the extracted version of the Wilcom 2025 Folder.

5. Double Click the Setup / Application file (see image below).

Wilcom setup application file

6. The installation may first need to update Microsoft Visual C++ and request a reboot. Make sure you save any other work before clicking “Yes”
 Once the computer has restarted, the Wilcom installation should automatically resume.

Wilcom install menu, Wilcom installation wizard

7. Click NEXT.

Wilcom License Agreement and Limited Warranty, Wilcom Terms and Conditions

8. Click “I accept the terms of the license agreement”. The software will take a moment to install some dongle drivers.

9. Attach your new 2025 dongle when it prompts to do so.

10. Attach your old dongle when it prompts to do so. (Only applicable if this is an upgrade).

Wilcom setup menu, choose the type of setup you prefer: Complete, Custom or Typical

11. Select a Typical Install.

Wilcom setup, Choose the extra language(s) you would like to install, then click, Next

12. The options above are only for additional languages. If only English is required, click NEXT.

Wilcom install destination selection

13. Click NEXT

14. Then Click Install. This step will take 3 – 10 minutes.

15. Click Finish

For any enquiries, please email Hayley at: [email protected]

Have an enquiry? 
Click here to contact us.
Embroidery Source
Melbourne Embroidery Showroom & Warehouse
205 Fulham Rd, Fairfield, VIC 3078
Melbourne Printing Showroom & Warehouse
37 Steane Street, Fairfield, VIC 3078
Tel: 1800 137 670
Opening Hours
Monday to Friday: 8:30am - 5:00pm 
© 2024 Embroidery Source Pty Ltd. All Rights Reserved.
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