EXCELLENT  
  
 Based on 55 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Alice Bennett 
 
13 August 2026
 
 
  
I had a very warm welcome and lovely experience purchasing threads... Elise was very helpful on the phone with all of my many questions...!!! My Daughter In Law loves the towel I embroidered for their new Bundle of Joy. I would very highly recommend Embroidery Source and will be purchasing from them moving forward!!!!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Natalie Jukic 
 
27 July 2026
 
 
  
I have had an amazing experience with Embroidery Source. The team, and especially Hayley, have been an absolute pleasure to deal with. They are incredibly knowledgeable, responsive, and always willing to go above and beyond to help.

I went through a difficult time and experienced a major setback, and the support and kindness they showed me during that period meant more than I can say. They genuinely went out of their way to help, and I am incredibly grateful for everything they did.

I couldn't recommend Embroidery Source highly enough. If you're looking for exceptional service from a team that truly cares about their customers, look no further!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sam S 
 
3 December 2025
 
 
  
Full 5 stars to the quality & reliability of Barudan machines but no less than 10 stars to the owner Riz ...high level of customer service, & always does his best to help
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Joanna Chodowiec 
 
19 November 2025
 
 
  
Embroidery Source have supported Workthreads from all the way back in 2008 when I purchased my very first single head commercial embroidery machine. Ever since they’ve consistently provided excellent advice ranging from Consumables, IT, Equipment, Servicing and ongoing support in absolutely every aspect of commercial embroidery.
Distributors of very reliable Baradun Embroidery Machines.
Last week two senior service technicians with over 30 years’ experience flew from Melbourne to service all my equipment, 60 embroidery heads. They worked tirelessly, putting in 10+ hour days to meet my deadlines and making sure everything was perfect before they left. Big thank you to Gary, Steve and our new technician Dylan from Perth who was a part of the project.
Workthreads truly appreciates all the support from Embroidery Source. Thank you to the leaders Paul and Riz, Consumables guru Vinod, Spare parts Hiley, and the rest of the ES Team They have always delivered outstanding service and continued support.
Joanna and Darren
Workthreads WA
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Peter Thomas 
 
6 November 2025
 
 
  
A huge thank you to Riz and the team at Embroidery Source for their incredible support and prompt installation of our sixth machine! We’ve been working together for over eight years, and it’s always been a pleasure.

Their professionalism, reliability, and attention to detail make every experience seamless. A special thanks to Hayley for her help with parts recently — your support is always appreciated.

We truly value the partnership and look forward to many more years of working together.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 irem asibal 
 
23 November 2024
 
 
  
So friendly and helpful Hayley was great explaining everything about the Brother embroidery machine and answered all our questions patiently.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Colour World 
 
14 October 2024
 
 
  
Over 15 years ago we switched our entire machine fleet over to Barudan + Embroidery Source as we were let down countless times by another embroidery machine company. I'll never forget this transition...we asked our old supplier AND Riz for a quote on an 8-head machine. The day our first ever Barudan was arriving was also the day our old supplier finally got back to us with a quote. Riz and his team have been monumental in our growth as a premium trade-only decorator.

On top of that, the support we get from Richard at Temtech is outstanding. If there is a problem, he either walks me through the solution over the phone OR he is down at our factory the next morning!

The Embroidery Source team are always finding new ways to innovate our business and with the new BNET system it has taken our production workflow to the next level. The BNET system has freed up so much of my time as I can save a whole week's worth of design files for my machine operators to access with a simple scan of a barcode. I can't wait to see what Embroidery Source has for us next!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Andrea Middleton 
 
13 October 2024
 
 
  
This year our business purchased multiple Embroidery Machines and accessories from Embroidery Source to commence our inhouse Embroidery on our high quality products.
We have been very pleased with the efficiency and quality of the machines. The ongoing support and training by Riz, Jayden and the team has been exceptional. Look forward to developing our relationship further in the future.
  
 
 
 
 
 
 Posted on Trustindex  
 
  
 
 
 Prince Planet 
 
12 April 2024
 
 
  
PERFECT
BeetleBranding est 2005 to current 
Its accurate for me as the Owner and Founder of BeetleBranding to say that Embroidery Source treats us with the same energy and enthusiasm as if every call we make we are asking to buy a new machine. Im always thinking after I hang up, these guys are always sounding so happy to hear from me...All the ES staff  speak and greet us like we belong to some large family of Barudan owners. It feel like they have our back, which they do.  we are greeted like a family member. Now as far as Barudan the embroidery machine, performance, living up to all the promises we are made, quality of work, its simple. There is no greater resounding endorsement of a product than returning to buy more. We purchased our first machine, then a year or so later our second Barudan, then a couple of years later out Third Barudan . In our early years we tried a different brand and it was OK, but you need better than OK in our competative, "margin tight" industry. We wanted to be better then the rest, we wanted perfect stitching, no breakdowns, easy to use etc , so we went looking for ":perfect", Performance was the priority , not the cost. Even then we found Barudan competative price wise. We found the answer, when we found Barudan. Its as perfect as any machine can be.  
Im 60 years old , and I own three national businesses, in 40 years , although asked all the time, this  is only the second reference Ive ever provided for a supplier and most of the hundred plus suppliers Ive used from Australia and around the world are bloody marvelous , so how good are the people at Embroidery Source and the Barudan machines for me to voluntarily provide this reference? they are perfect I cant fault them. 
You wont need , good luck if you buy Barudan. 

Martin V. Cowling-OWNER-FOUNDER- CHEIF EXECUTIVE-CHAIRMAN of The BOARD. 
 BeetleBranding-PTY LTD BodyTastic-PTY LTD BodyRehab PTY LTD under the GIGANTOR GROUP. .
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Darlene Muller 
 
11 January 2024
 
 
  
First order arrived ...love products ...just ordered a new lot ...thankyou